Dental Practice Transition Letter to Patients

A Dental Practice Transition Letter is a formal announcement sent to patients when a dental practice is changing ownership. It explains why the change is happening, introduces the new dentist, and assures patients of continued quality care.

This article will give you examples of Dental Practice Transition Letters. These samples will help you write your own letter easily.

We know writing these letters can be tough. That’s why we’re providing you with different examples to choose from.

Dear Valued Patient,

We are writing to inform you of an exciting change at [Dental Practice Name]. After [number] years of dedicated service to our community, Dr. [Dentist’s Name] will be retiring on [date]. We understand that this news may come as a surprise, and we want to assure you that this transition has been carefully planned to minimize any disruption to your dental care.

Dr. [New Dentist’s Name], a highly skilled and experienced dentist, will be taking over the practice. Dr. [New Dentist’s Name] shares our commitment to providing exceptional dental care and has a proven track record of building strong relationships with patients. We are confident that you will be pleased with the continuity of care and personalized attention you will continue to receive.

To ensure a smooth transition, our entire staff will remain in place. We value our team and believe their expertise is essential to providing you with the highest quality dental care. We are excited about this new chapter for our practice and look forward to continuing to serve you and your family.

Sincerely,

[Your Name]

[Dental Practice Name]

[Contact Information]

1. Craft a Clear and Concise Introduction

The opening paragraph of your dental practice transition letter should clearly state the purpose of the communication. Briefly inform patients about the upcoming change in ownership and the departure of the current dentist.

Here’s an example of a strong opening sentence to consider:

We are writing to inform you of an upcoming transition at [Dental Practice Name] as Dr. [Dentist’s Name] prepares for retirement on [date].

This direct approach immediately informs patients of the change and sets the stage for the rest of the letter.

2. Express Gratitude to Departing Dentist

Take a moment to express your appreciation for the departing dentist’s service and dedication to the community. This demonstrates professionalism and fosters a sense of continuity despite the change.

Consider including a sentence or two that highlights the dentist’s contributions to the practice and their commitment to patient care. For instance:

Dr. [Dentist’s Name] has served our community for [number] years, providing exceptional dental care to countless patients. We are grateful for their dedication and wish them all the best in their retirement.

This personalizes the message and underscores the value the departing dentist brought to the practice.

3. Introduce the New Dentist with Enthusiasm

Introduce the incoming dentist with a positive and enthusiastic tone. Highlight their qualifications, experience, and any relevant aspects of their dental philosophy.

Here’s an example of how to introduce the new dentist:

We are excited to welcome Dr. [New Dentist’s Name] to [Dental Practice Name]! Dr. [New Dentist’s Name] is a highly skilled dentist with [number] years of experience in [areas of expertise]. They are passionate about providing patient-centered care and utilize state-of-the-art techniques to ensure optimal oral health outcomes.

This introduction assures patients that the new dentist is qualified and possesses the necessary skills to provide excellent care.

4. Emphasize Continuity of Care

Reassure patients that the transition will not significantly impact their dental care. Assuage any anxieties by emphasizing the new dentist’s commitment to upholding the high standards established by the previous practitioner.

A sentence or two like this can effectively convey continuity:

We want to assure you that the transition will be smooth. Dr. [New Dentist’s Name] is committed to providing the same high-quality care you’ve come to expect from our practice.

This allays patient concerns and assures them that their dental needs will continue to be met effectively.

5. Maintain a Professional Tone

Throughout the letter, maintain a professional and respectful tone. Avoid overly casual language or excessive informality.

Strive for a balance between friendly and informative. Here’s an illustration of a professional tone:

We understand that you may have questions about the transition. Please don’t hesitate to contact our office at [phone number] or reply to this email if you have any concerns.

This courteous and professional approach engenders trust and encourages open communication with patients.

6. Proofread Carefully Before Sending

Before sending the letter to patients, meticulously proofread it for any errors in grammar, spelling, or punctuation. A polished letter reflects well on your practice and instills confidence in patients.

Typos and grammatical errors can undermine the professionalism of the message. Take the time to ensure the letter is error-free.

7. Consider Including Additional Information (Optional)

Optionally, you can include additional information in the letter, such as contact details for the new dentist or upcoming meet-and-greet events. This can help patients feel more comfortable with the transition.

Here are some additional details you may consider including:

• A brief bio of the new dentist
• Information about scheduling appointments with the new dentist
• Details about any changes to office hours or insurance policies

By providing this extra information, you can make the transition smoother and more transparent for your patients. ░

Dental practice transitions can be stressful for patients. To alleviate concerns, addressing common questions in a transition letter is crucial. Below are some frequently asked questions and potential answers.

What is happening to the dental practice?

The dental practice is undergoing a change in ownership. The current dentist, Dr. [Dentist’s Name], is retiring, and Dr. [New Dentist’s Name] will be taking over the practice.

Will the dental staff remain the same?

Yes, the majority of the dental staff will remain the same. You can expect to see familiar faces when you visit the practice.

Will my dental insurance be accepted?

We will continue to accept the same dental insurance plans as before. If you have any specific questions about your insurance coverage, please contact our office directly.

Will my dental records be transferred?

Yes, your dental records will be carefully transferred to the new dentist. There is no need to bring in previous records.

What if I have an appointment scheduled with the previous dentist?

If you have an appointment scheduled with Dr. [Dentist’s Name], you will be contacted to reschedule with Dr. [New Dentist’s Name].